InfoCat Client Case Study : Miki Travel

THE CHALLENGE

To help protect its margins, Miki Travel wanted to gain a more granular view of its overheads — but its manual, spreadsheet-based reporting processes were complex, time-consuming and prone to error.

Miki Travel is an international group, with four divisions covering Japan, Asia, Europe and their e-commerce channel. To increase their cost-efficiency, their parent company wanted them to be able to analyse costs at the division and function level.

Achieving this goal required Miki Travel to allocate operating costs for approximately 40 departments, some of which support multiple divisions. They realised that driving the allocations process in spreadsheets would be an arduous process.

THE SOLUTION

Miki Travel worked with InfoCat to implement an advanced planning and forecasting solution that enabled accurate, highly detailed cost allocations, saving three days at their month-end and also identified new cost efficiencies.

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