Following Government advice, InfoCat staff moved to "Working from Home" last week and we have been running successfully on this basis for several days using our VOIP phone system and VPN.
All our normal forms of communication and support remain open during normal work hours, 9.00 am - 5.30 pm Monday to Friday, as follows:
Main switchboard: 020 7735 7711
Support email: email@example.com
Remote support login: fastsupport.gotoassist.com
We are also using our VOIP provider, Ring Central, for audio and video conferencing and we will send the appropriate details for these when needed.
If you wish to contact any of the Directors directly our details are:
- Stephen Waters Email:firstname.lastname@example.org Direct line:020 7390 0323
- Raj Kerai Email:email@example.com Direct line:020 7390 0322
- Steve Rowe Emaill:Steve.Rowe@infocat.co.uk Direct line:020 7390 0324
In the unlikely event that our email service is disrupted and you cannot contact us via normal email, we have a backup email address here.
Based on the experience of other countries the restrictions on travelling to work are likely to continue for several months. InfoCat is in a strong position to cope with this unprecedented situation and I would like to assure you of our continuing support until this crisis is over.
My best wishes to all our customers, their families and colleagues during these difficult times.
Please feel free to contact me if you have any concerns or wish to discuss this further.
Stephen Waters - Managing Director