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Case Study Miki Travel

The challenge

To help protect its margins, Miki Travel wanted to gain a more granular view of its overheads — but its manual, spreadsheet-based reporting processes were complex, time-consuming and prone to error.

Miki Travel is an international group, with four divisions covering Japan, Asia, Europe and their e-commerce channel. To increase their cost-efficiency, their parent company wanted them to be able to analyse costs at the division and function level.

Achieving this goal required Miki Travel to allocate operating costs for approximately 40 departments, some of which support multiple divisions. They realised that driving the allocations process in spreadsheets would be an arduous process.

The solution

Miki Travel worked with InfoCat to implement an advanced planning and forecasting solution based on Cognos Express TM1 from IBM — enabling it to allocate costs quickly and accurately to each of its divisions.

The benefits

  • Enables accurate, highly detailed cost allocation
  • Saves three days at month-end
  • Helps identify and drive new cost-efficiencies

DOWNLOAD THE CASE STUDY: MIKI TRAVEL

TM1 Case Study

DOWNLOAD THE CASE STUDY: MIKI TRAVEL

About Miki Travel Limited

Founded in 1967, Miki Travel Limited is the UK arm of the international Miki Travel group, and one of the largest and most experienced wholesale tour operators in Europe. Employing more than 400 people, the company continues to expand its network to provide direct service contact in an ever widening range of destinations.