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watson analytics for social media

Idle Chatter or Valuable Insight?

It doesn’t matter what line of business you are in, people will have something to say about you, your products and your services.  

They may post on Twitter, share their view with friends on Facebook, comment on videos on YouTube, or post to blogs, forums and bulletin boards.  You may even feature in the news.

CONTACT US TO ARRANGE A DEMONSTRATION ON YOUR LIVE SOCIAL MEDIA DATA

By focusing on key words and the context in which they appear, Watson Analytics for Social Media helps you understand:

  • Share of voice: are people talking about you, and whether that is positive sentiment or negative by analysing the words and the context - even in languages you do not understand yourself
  • Competitor benchmarking: how do you rate in your market – for example on price, quality, customer service, the online experience, your mobile app’s usability, and so on

If you know the answers to these questions, you will be able to do something about it.  

DEMONSTRATION: YOUR BUSINESS PRESENCE ON SOCIAL MEDIA

As we are analysing the data at source - out there in the social media world - we can show you very quickly how your own company, brands and products are performing.
CONTACT US TO ARRANGE A DEMONSTRATION

Idle chatter or valuable insight?  I think we all know the answer to that.

Watson Analytics for Social Media

CONTACT US TO ARRANGE A DEMONSTRATION WITH LIVE LINKS TO TWITTER, FACEBOOK and thousands of other social media sites

Watson Analytics for Social Media