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watson analytics for social media

Social Media Analytics

Idle Chatter or Valuable Insight? It doesn’t matter what line of business you are in, people will have something to say about you, your products and your services.  

They may share their view with friends on Facebook, comment on videos on YouTube, or post to blogs and forums such as Reddit.  You may even feature in the news.

CONTACT US TO ARRANGE A DEMONSTRATION ON YOUR LIVE SOCIAL MEDIA DATA

By focusing on key words and the context in which they appear, Watson Analytics for Social Media helps you understand:

  • Share of voice: are people talking about you?
  • Sentiment: what do they think of you - even in languages you do not understand yourself?
  • Competitor benchmarking: how do you rate in your market – for example on price, quality, customer service, the online experience, your mobile app’s usability, and so on?

If you know the answers to these questions, you will be able to do something about it.  

DEMONSTRATION: YOUR BUSINESS PRESENCE ON SOCIAL MEDIA

As we are analysing the data at source - out there in the social media world - we can show you very quickly how your own company, brands and products are performing.

Idle chatter or valuable insight?  I think we all know the answer to that.

Social Media Analysis

CONTACT US TO ARRANGE A DEMONSTRATION WITH LIVE LINKS to millions of social media sites, news sites, blogs and forums

Watson Analytics for Social Media